Toni at the front desk was very helpful all throughout the repair day and I was very thankful to have worked with her and hope she is there to help in the future! She keep me abreast of what the technician was seeing and suggesting for my car and made sure to give me upfront prices for the repairs. She answered all of my questions and it was a pleasure to work with her!

Great service! Will be returning.

Jason at Germain Mazda is great and extremely knowledgeable. I felt zero pressure from him to make a purchase.

The best customer service and experience from any dealership or business, hands down!!!

They were awesomely fast and accurate.

My experience at Germain was exceptional. I live about 3 hours away and they made the entire experience worth the hassle to get there. They worked tirelessly to get me what I wanted. From the receptionist to the finance department, they exceeded my expectations. Marcus, my salesman, went above and beyond to alleviate my uncertainty and fulfill my needs. He was a pleasure to work with, and I couldn’t recommend a better salesman. If you’re in the market for a new vehicle and want an incredible experience, Germain Mazda of Columbus is your place.

Recalled fuel pump

Carlos provided my wife and I tried he best experience at a dealership, hands down. He worked his butt off to get us what we wanted at a price we wanted. The finance process was fast and the legal rep was straight forward and polite. Overall the best experience we have ever had!

Russel was very helpful and the process was very simple

Recall fuel pump replaced

Just bought an amazing car from an amazing person! Thanks Rusty for all of your help and knowledge. You’re throughly professional and efficient!

Excellent customer service ! I had a scheduled appt. For the next day but showed up a day prior because I had extra time . They took the time to show me the car I was interested in. Marcus my sales rep was supportive, friendly and explained everything well! I know why my son was so high in recommending them after he purchased his new Mazda there in 2022. They help you feel a part of their family from the first introduction.. ohh and the Mazda is a pretty sweet car too!

Amy and her team are top notch. Clear communication, regular updates, and timely repairs. I strongly recommend working with Amy.

Best place to buy a vehicle or get service.

Awesome team at Germain Mazda!!! Ask for Jordan he is awesome!

Very friendly and know what they talking about. Perfect service I did everything online with was very easy for me.

One of the best car buying experiences I have ever had. Everything was fast and smooth with no high pressure sales. Alec was great! Along with the guy in finance. Highly recommended!

Exceeded my expectations from beginning to end!

First time customers, treated us like we have been customers for years. If I need anything Mazda related, they are at the top of my list.

Carlos was very professional and knowledgeable. Didn’t pressure me and worked to get the vehicle I wanted in within a week.

Very nice place to buy a quality Mazda vehicle. I'd buy another one from them in a heartbeat. The service dept has been stellar also.

Everyone at this dealership was friendly and very helpful. Jordan Bostic helped me secure the bag! I highly recommend him

Professional and courteous. So glad I come here for service now. They are very careful with your vehicle. (Ricart wrecked my car TWICE!)

Amazing service done ahead of scheduler. I’m a new Germain customer, they understand how to treat their customers!!!!

I had previously looked at purchasing an MX5, even took a test drive, but elected to go a different direction. Germain didn't hold this against me when I again requested to test drive a cx30 turbo (even keeping it over night). I worked with Jordan, my salesman, to set this up, and then continued to work with him to close on a cx30 carbon edition the following weekend. Jordan was very easy to work with and relatable to me as a car enthusiast. I was very satisfied with this experience, and would absolutely buy from Jordan and Germain Mazda again. Now Mazda just has to get on making a good EV for my wife...