Customer Testimonials

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DealerRater Oct 25, 2022

My wife and I purchased a 2023 Mazda Cx-50. Jason was very professional, respectful and attentive throughout the process. I will be reaching back out to him when the time comes for the next vehicle. Most dealerships these days have the leverage to push you around with the short supply but there at Germain Mazda of Columbus they treated my wife and me like they would like to be treated. Kudos to the whole team for guiding us and providing us with a great experience👍

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Cars Aug 14, 2022

Kash was amazing. I appreciated his transparency and enthusiasm in helping us find a car for our son. We would recommend this dealership to others for sure.

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DealerRater Jun 29, 2022

I recently had the pleasure of stopping into Germain Mazda of Columbus this past weekend. I had been to multiple car dealerships without being able to find the SUV at the payment I was looking for as well as a good number for a trade in I had. Not only did Germain Mazda give me a good number on my trade in but they went above and beyond in order to get me to my goal monthly payment. The sales manager Michael Worthington "Mazda Mike" and sales consultant Kashif Ullah 'Sargent" were very personable and made my ...

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DealerRater Jan 21, 2020

We could not be more pleased with our new CX-30 and CX-9. These vehicles are the perfect additions for our modern day, fast paced schedule and growing, eagerly involved children. Most importantly, we are thrilled with the service and care from Terry, Tim, James, and the entire Germain Mazda crew. While our family will likely be part of the Mazda family for many years to come, we will continue to come back them because of this. They are attentive and respectful of our goals and have accommodated our needs to ensure we have a memorable, first-class experience. Based on our ...

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Cars Dec 21, 2019

Rusty was great to work with. Extremely knowledgeable and explained things well. Has answered every question I've had and taught me about all the bells and whistles in this great suv! Only bad thing was it took 4 hours to complete everything ;-(

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DealerRater Dec 3, 2019

My car was sent to Germain Mazda for service by Toyota Direct. While they had my car for almost two weeks I am thankful that Darin continued to check my car to find the issue rather than just tell me that they couldn't figure it out. A huge thank you to Cassie for keeping me updated.

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Cars Aug 26, 2019

I had a great experience purchasing a used Mazda from Mike Worthington. He was easy to work with and was able to get us everything we needed. I highly recommend contacting Mike if you are looking to purchase a new or used car. I absolutely hate buying cars, but this experience was one of the best.

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DealerRater Mar 15, 2019

Worked with Mike Worthington on the purchase of a 2018 CX-5 and was very pleased with my experience. Mike is very knowledgeable, professional and courteous. Time is something I don't have a lot of and Mike graciously worked with me via email and text while I was at work. We were able to come to an agreeable price and he made the purchase relatively quick and simple. I would recommend you stopping by to see Mike if you are in the market for a new car, I don't think you will be disappointed.

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Cars Dec 9, 2018

Our Sales Conultant, Carlos Whye, was extremely helpful by providing information on used vehicles several months prior to our purchase. He waited patiently for us until we were ready to purchase and made the buying process smooth and easy. Chris in Finance was easy to work with and made the paperwork process hassle free. They both stayed more than an hour after closing time to take care of us. We have been longtime Mazda owners and the Germain Mazda service department, Amy, Toni, and Jeff are ALWAYS great to work with. I love driving a Mazda and I love buying ...

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Cars Nov 24, 2018

Mike And team was awesome! Made my first car buying experience a breeze!

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DealerRater Nov 16, 2018

Had a wonderful experience at Germain Mazda, was able to close the deal fast, price was right, and most of all Terry Johnson was a great salesman that calls frequently to make sure everything is working to my liking.👍

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Cars Oct 23, 2018

Rusty took his time discussing all options. A plus. Would recommend this dealership (and specifically this salesman without hesitation). I would recommend to my friends.

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Cars Oct 17, 2018

Just leased a ‘19 cx-9. Great features/upgrades. Sporty drive. Dark blue ext looks sharp. Also impressed by customer service. Rusty Wilson really listened to our needs and was responsive at every stage of process

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Cars Oct 10, 2018

My daughter just relocated from out of state and bought a new CX5 a few weeks ago. We chose Germain because of it's location and are so happy we did. Mike Worthington was exceptionally helpful, knowledgeable, and patient as we compared and asked a million questions to be sure she chose the right vehicle. No pressure -- when we had decided, Germain stepped up with a very competitive price and found just the car for her. Very happy with the experience.

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Cars Sep 23, 2018

Recently my wife and I stopped at Germain Mazda to look at the new Mazda 6. We were greeted by Russell (Rusty) Wilson. I will say that we have never met a salesman that is as friendly and knowledgeable as he is. He made this experience of buying a car as easy as it could be. We were never presured and we were given the time to discuss and make decisions. I will be sure to tell my friends the best place to purchase a car. Thank you Rusty for making this a great experience. Ric and Mary

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Cars Aug 1, 2018

Went to trade in my very old vehicle in and upgrade it to a Mazda 3 on July 21, 2018. Initially made contact with salesman Jon Guthmann earlier in the week and we met that afternoon. Was immediately impressed with looking both myself and my wife in the eye when we met face to face and addressed us by our first names. Mr. Guthmann is very professional and knowledgeable about cars. I normally can’t stand the car buying process, but Jon made it very comfortable with his honest personality and easy going self. He and the people at Germain Mazda are really ...

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Cars Jul 31, 2018

John was great, best experience I ever have purchasing a car. He was very professional, knowledgeable and made sure I was happy with the purchase of my new Mazda CX-5. He also made sure I understood all the features and how they worked with my new car prior to leaving the dealership. It was a very pressure free purchase, that I really appreciate! I highly recommend The Germain Dealership & Salesman, John Guthmann.

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Cars Jul 23, 2018

We had a pleasant experience at Germain Mazda with sales consultant Russell Wilson. He was friendly, straight forward, knew Mazda vehicles inside and out, and made us feel at ease right from the start. I would not hesitate to go back for service or another vehicle purchase. Highly recommended!

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Cars Jul 19, 2018

My husband and I came in to look at a couple cars that we saw online. We met with Mike Worthington and had the best experience possible. He was knowledgeable and easy to work with.

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Cars Jul 18, 2018

Excellent service from the time I walked through the . There was no hard sell. My sales person , Rusty Wilson was attentive and knowledgeable. He simply let the car speak for itself.

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Cars Jul 18, 2018

I have had the good fortune of exceptional purchase and service experiences of four brand new Mazda vehicles from Germaine Mazda. I have driven a Mazda vehicle since 2005. Germain dealership has competently and reliably made sure my best interests have been considered at every milestone. Importantly, the sales team has not tried to put me in a situation of pursuing a vehicle trim that is not affordable, nor have they ever tried to bait and switch and then put pressure on me to make a decision right away. I have found the personnel to have both integrity and sound product ...

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Cars Jul 17, 2018

My overall experience was great, the sale was completed in a professional and timely manner, the sales consultant Russell Wilson found the car I was looking for, I left completely satisfied with my purchase

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Cars Jul 16, 2018

I have been wanting to get a new vehicle for a while now and finally took the plunge. I have always liked the look of Mazda sports cars and after getting on the website, I was able to decide on a vehicle rather quickly. The process was simple and my dealer talked me through every step of the process and what was happening behind the scenes to put me in my new vehicle. I had a very good experience and if anyone would like to look at and/or purchase a Mazda, I would recommend seeing my friend John Guthmann ...

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Cars Jul 14, 2018

I just purchased our 7th Mazda, our 5th from Germain. They are always so courteous and treat us very well. The service department is great and so easy to work with, the salesmen are always so nice and always have a smile even if we just stop in for a free car wash. I highly recommend buying a car from Germain!

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Cars Jun 21, 2018

I was very pleased with the 14,000 mile service performed on my 2017 Mazda CX-5. Jeff, my Service Advisor, was very accommodating and kept me informed throughout the service process. I also had a chance to say hello to Amy who has been my service advisor in the past and also hello to Jordan Hoffman, my sales representative. All three of these individuals represent Germain Mazda in a five star manner. Furthermore, the 2017 Mazda CX-5 is a fantastic car to own and drive.

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Cars Jun 17, 2018

Very knowledgeable staff and great customer service. New cars have a lot of features and incorporate advanced technology. Our salesman, Mike Worthington, spent time to explain everything the day of our purchase and on several visits after we purchased the car. Told us to come back anytime if we needed additional assistance.

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DealerRater Dec 10, 2017

I had an extremely pleasant new car leasing experience at Germaine Mazda. Rusty Wilson was very friendly, prompt, thorough and knowledgeable. All of the other associates were friendly and very courteous and went out of their way to make me feel comfortable and welcomed. I would and will highly recommend Germaine to anyone in the market for an automobile! And, I absolutely love my new Mazda 3 Sport Touring edition!!! Tim Blair

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DealerRater Oct 30, 2017

I have went to Germain Mazda to putchase my last two brand new vehicles and I absolutely LOVE this dealership, the people, and what they stand for. No pushy salesman or loud crazy disorganized environment. It is a pleasure to be there. I drive over 2hrs to get my Mazdas serviced there because they have such a great service team also! I just ish Mazda made a pickup truck, then there would be ONLY Germain Mazdas in our driveway! Haha

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DealerRater Sep 24, 2017

I inquired about the vehicle on the Germain Mazda on-line "chat" and was told a salesman would contact me. Jordan called right away and was extremely helpful and responsive to my numerous calls and questions. We drove over an hour to get to the dealership and the car was up front and ready for a test drive. We had arranged to take the vehicle to a local service station for a pre-purchase inspection and because of rush-hour traffic, we returned to the dealership right at closing time. Jordan and Sonny stayed late (nearly an hour late) to work ...

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DealerRater Jul 11, 2017

While living out of state, worked with Ryan Farkas to purchase a new Mazda. He made the process easy. When I picked up my car, Ryan spent time going over every function. Sent an email with an additional question, and he responded promptly. Best car purchasing experience ever.

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DealerRater Jul 10, 2017

We looked at the 2016 CX-5 while having a car serviced at Germain Mazda several months prior to our new car purchase. Our sales consultant was very professional, honest and patient. He answered all questions, and I felt confident in his answers and explanations. When we decided to make a new car purchase, and after testing driving a couple of other brands at other dealerships, we decided on the CX-5 and went back to see our sales consultant. I usually don't keep business cards, but I knew that if I was going to purchase another Mazda, it would definitely be ...

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DealerRater Jul 3, 2017

I got a 2017 mazda 3 from germain mazda, the employee who I worked with was very helpful, all the guys there are very welcoming and knowledgeable. I highly recommend dealing with them.

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DealerRater May 23, 2017

Let's face it, sometimes looking for a new car comes at the most inconvenient time. That was very true for me. The first car I bought died on me mid highway and I needed a new car and didn't have the luxury of taking my time. Being a female, I dread dealing with car salesmen, they underestimate my car knowledge and are usually the cheesy, pushy type. When I came to Germain Mazda, I was pleasantly surprised that this was not the case. I had visited a couple other dealerships in the area and they were as expected, ...

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DealerRater Mar 25, 2017

I was floored by the process with Germain as I had an excellent experience buying a car. It was a painless process that was fun. If you go, ask for Ryan Farkas. Through the test drive, the negotiating, and paperwork, he was relaxed, comforting, and fun. He made the test drive a fun and calm experience. He was sympathetic towards our perspective and helped us understand his. He made the process enjoyable and comfortable. I cannot recommend him enough. Damon was quick and informative as well and made sure we understand everything. It was a truly stellar experience. I highly ...

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DealerRater Feb 26, 2017

Called service at 8:00 am on Sat 2/25/17 and left a message for service explaining my problem. Rocky called me at 8:03 and ask how they could help, I explained my problem, that I lived in Cincinnati Ohio and my Grandson goes to OSU and his mother lives in Texas and gave him her old car a 2007 mazda crx and had a noise coming from the front wheel,Rocky said he had a small staff on Saturday, but he would works us in, which he did and found the problem and fixed it.I was really so grateful for finding someone to do ...

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DealerRater Feb 25, 2017

Terry was awesome to work. He was fair and knowledgeable and are very happy with the new purchase. Management was helpful and stayed two hours past closing to finalize the deal and make sure the car was ready to take off the lot. It was first class all the way and would recommend them to anyone in the market for a new Mazda.

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DealerRater Feb 22, 2017

On Saturday February we purchased a CX-5 Sport from Jordon Hoffman and he and your dealership made it a great experience. Well, as much as one can have when you spend a LOT of money. He was helpful and just a joy yo work with. He even helped clear up some problems with a title on our trade in. Would I buy another car from him?Germain Mazda? You bet. Thank you for all of your hlep.

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DealerRater Feb 20, 2017

I recently bought a Mazda6 from Terry Johnson at Germain. Terry was the most knowledgeable and professional salesperson I have ever dealt with. After checking out vehicles at Germain I went to Byers and it was a complete different experience. Terry's knowledge and expertise is so much better than that of the other car salesmen I've dealt with. I highly recommend going to see Terry if you are looking for a Mazda.

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DealerRater Feb 9, 2017

I ended up purchasing a used Mazda 3 after having a horrible experience with a Nissan dealership in Newark. Both Terry and Damon were a pleasure to deal with, despite me having multiple issues. They were both patient and sympathetic to my issue after dealing with Nissan dealer in Newark. I ended up back at the dealer a couple of weeks later to get a maintenance issue taken care of, and Terry remembered me when I walked by his desk and talked to me about my Mazda. I appreciate that he took the time to remember me and my car. I ...

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DealerRater Jan 15, 2017

I have given this rating because of the professional, friendly, fair and no "high pressure" sales at this dealer. We mainly worked with Mike Worthington who made our experience a great one! Terry Johnson was also very helpful in supplying us with the information/communication about our particular vehicle. Jeremy, the used car sales manager was great to work with too. They all were professional, friendly, and great to work with making this a great experience. We would highly recommend this dealer, very customer focused!

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DealerRater Jan 12, 2017

Terry, as well as Tim and Damon were simply the best! Terry was so patient and knowledgeable, and we never felt rushed to make a decision. His no frills, straightforward approach won both my husband and I over, and he answered every question we had The vehicle impressed, and he allowed the product to speak for itself. No pressure, and it was the most relaxed and fun buying experience we've ever been through. Would highly recommend this dealership and Terry in particular. PS....LOVE the car!!

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DealerRater Jan 11, 2017

Thank you for you help and service. Timing was perfect, we were looking for a car for the kids. A quick web search and a test drive we found it in record time. Mike Worthington, thank you for the attention, the whole process was quick and easy. Everyone at Germain-Mazda was welcoming and helpful. Thanks again.

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DealerRater Jan 7, 2017

Was having such a hard time trying to find THE CAR. Came across Terry at Germain Mazda and he answered all my questions, worked very hard on the financing and got to see wild life during the test drive. Had a great experience. Thanka Terry!

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DealerRater Jan 5, 2017

We had prompt and courteous experience. Our sales rep was Russell Wilson; He conducted the sales/purchase experience with friendly professionalism. The vehicle selection and test driving experience was seamless. Waiting to complete the signing of all the paperwork was lengthy. Arrived at 11:30 to select vehicles to test drive; left at 3:30. With no trade and no financing I hought the time required was too lengthy. Would highlyrecommend Russell Wilson and the dealership.

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DealerRater Dec 29, 2016

Mike was very helpful from the beginning in helping decide what car worked best with my lifestyle. I ultimately decided on the CX-3 and couldn't be happier! Mike took the time out to show all the great bells & whistles associated with the car and made my financing & sales experience go smoothly. I would highly recommend Mike and Germain Mazda for anyone's car buying needs, thank you!

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DealerRater Dec 15, 2016

My husband and I had a great experience when buying our 2016 Mazda CX-5! Terry spent a lot of time with us and answered all of our questions. He was very knowledgeable and helpful! All around great experience!

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DealerRater Dec 8, 2016

Bought a Mazda from a different dealership nights prior, and since they weren't a certified Mazda dealer I did not receive much information on my Mazda vehicle. Concerned, I called Germain Mazda knowing they were a certified dealership and would know my CX-5 well. Assuming they would not help because I did not purchase with them, they COMPLETELY took me by surprise and were the most helpful people. A gentleman named Rusty Wilson stopped everything he was doing because I needed help with my vehicle. Rusty even stayed late to explain vehicle features which I was unsure about, took ...

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DealerRater Dec 7, 2016

I have bought about 10 cars in the past 40 years, and Terry Johnson is simply the best car salesman I have ever dealt with. He was so friendly, patient, and knowledgeable. My wife and I went to test drive a CX-3 and didn't like it. We ended up buying a Mazda-3 all thanks to Terry's assistance.

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DealerRater Dec 3, 2016

I am sitting in the waiting area as they finish cleaning up my new vehicle. This process has been so amazing I'm writing a review, which is something I never do. As a Sales guy myself I am amazed at how easy this purchase was. The sales process was smooth and easy, and the financing was also simple and easy. They did better than the financing I had secured beforehand, so I got a better deal than expected. I will be needing a new vehicle for my daughter soon and there is no question this will be my first ...

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DealerRater Dec 3, 2016

I went to Germain Mazda to test-drive a CX-5, and was greatly impressed by my experience. My sales person was Terry Johnson, who was friendly and incredibly knowledgeable about the product he was selling. I ended up leasing the car, and had a great experience all around. I never felt pressured to make a purchase, and generally enjoyed the experience.

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DealerRater Nov 26, 2016

Our salesman, Mike, made the lease purchase of our new CX-5 very easy, quick and painless. Damon made the finance process quick, easy and understandable as we wanted to get home in time to see the OSU vs. TTUN game. Thanks Germain Mazda!

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DealerRater Nov 26, 2016

We had a great experience at Germain Mazda buying our new CX-5. We traded in a CX-9 that we had bought from Germain before. Bo Stranzin took great care of us, and he really paid attention to all the details. It was a very smooth deal. They had to locate the car we wanted as they didn't have the color combination in stock, but that didn't slow down the deal at all. The car was spotless when we picked it up. We also worked with Sonny and Damon who made the whole paperwork part really easy and fast.

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DealerRater Nov 21, 2016

Overall, I'm very happy with my experience at Germain Mazda. My sales rep, Terry Johnson gave me the information I needed and I felt the dealership was very transparent about what the dealership offers and how they differ from other dealerships in the reconditioning of their cars. He sold me on the reason to buy Mazda certified versus just "used" or "dealer certified". I drove another used 2014 mazda 6 from another dealership with 2k less miles and almost $2k cheaper (had some dents and blown speaker), but even though they were the same make and model, ...

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DealerRater Nov 1, 2016

Enjoyed our experience working with Terry Johnson. On our initial visit, we got in a car and explored all the features during a test drive. Terry remained honest with us and worked within our budget. We came back a few days later to sign off on a deal, and even though it was busy, Terry made us feel like a priority. Each time we arrive at the dealer, he greets us with a smile and handshake.

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DealerRater Oct 31, 2016

I had the pleasure of working with Rust Wilson in my search for a new car. He was extremely knowledgeable and patient in my search. I look forward to working with the staff at this dealership in the future

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DealerRater Oct 26, 2016

This Payless car purchase, was doing to the superior salesmanship of Mr. Rusty Wilson . This is our second car purchase from him. he made this easier than going to the grocery store. We have all we need anymore in this purchase. We are veryhappy and satisfied with his service .

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DealerRater Oct 26, 2016

My family has now leased 4 cars from Germain Mazda. We have no complaints about the experience. We worked with Rusty on 3 of them and Jordan on one. Both are very knowledgeable and a pleasure to work with. Germain Mazda is a clean comfortable and convenient dealership for us. We expect to do business with them again.

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DealerRater Oct 19, 2016

In October 2013, my husband & I traded in our Toyota RAV4 for a 2010 Mazda CX-9. Terry was absolutely fantastic! Three years later, he would still call us to make sure we loved the car. This past week, we made a decision to trade in the CX-9 for a newer car for my husband, which we chose a 2016 Mazda CX-5. We said it several times while we were at the dealership, and I'll continue to say it..."We only deal with Terry!" It will be a sad day in our car buying adventures when he retires! He is ...

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DealerRater Oct 11, 2016

Very helpful and friendly staff. They made the process as quick and painless as could be. Terry and Damon were great to work with, and I would definitely send friends to Germain Mazda of Columbus to buy/lease a car.

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DealerRater Oct 6, 2016

Worked with Mike and had a great experience! Have dealt with several other salesmen at other dealerships, and the experience was incomparable. Mike knew his stuff and was so nice and went above and beyond to help us. Would definitely recommend!

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DealerRater Oct 4, 2016

I am so very thankful that I went to Germain Mazda! I had been through the car buying experience many times before this one, and I was dreading the day I had to make the decision. I was sure that I needed a new car. What I wasn't sure of was what kind of car would best fit my needs, my wants, and my budget. Greg met with me multiple times and he researched a ton of information for me on several different cars so that I could compare details. I am so appreciative that I was never pushed ...

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DealerRater Oct 1, 2016

Needed a safe and reliable vehicle at the last minute for the family and the CX-5 was a great choice. Good gas mileage, roomy and looks good.

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DealerRater Sep 29, 2016

Though a relatively new dealership, Germain Mazda offers the best prices I have seen so far in the Columbus area and it comes with a great service package that makes it the obvious choice. Terry Johnson was able to come the closest to the price I was looking for and called me about 20 minutes after I sent an e-mail inquiry. Shop around for the Mazdas you're looking for, but eventually you will pick Germain. Ask for Terry if you can; he is the greatest.

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DealerRater Sep 26, 2016

Wouldn't it be amazing to find a kind, knowledgable, and competent salesperson to guide you to the perfect vehicle at a knockout price? Terry Johnson is that person. And Germain Mazda is that dealership. I love my Mazda6.

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DealerRater Sep 16, 2016

Had gone to a different dealer the previous day, Terryville doesn't compare! 100% amazing compared to the other person. More informative, considerate, and understanding, very tolerate of my 3 yr old being with us. The whole dealership was great so much so that other family members are thinking of purchasing their next vehicle from them! Thank you again Terry!!

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DealerRater Sep 16, 2016

I had a great experience at Germain Mazda. Terry was excellent, and made sure I knew everything I wanted to know about my new vehicle, without being a high pressure sales type situation. Everyone else at Germain Mazda was also extremely helpful and friendly. I bought a mazda6 and have loved driving it, and since buying the vehicle they have made it clear that they are available for anything that you need after the purchase. Definitely would recommend this dealership to anyone

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DealerRater Sep 2, 2016

My buying experience was excellent. I worked with Bo Stranzin for my purchase. I went in for a test drive stating that I was shopping around. There was no pressure on his part. He touched base with me a days later to see if I had any questions. I indicated my timeline was to make a purchase in a bout two weeks. We worked the purchase agreement over email. It was very quick and efficient. Purchase was made on the 31. Everything went smoothly and quick. I really appreciated the great service and no pressure!

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DealerRater Sep 1, 2016

I had been looking at Mazda 6s and 3s for months to no avail. I was back and forth between leasing and just keeping my current car for a few more years. Finally I submitted an internet inquiry to 4 dealers and Sonny was the ONLY one to call me. Went in on a Saturday and probably spent 2-3 hours with him. His goal from the very start was to find the car that fit my needs best and one that was within my price range. This poor guy did maybe 5 write ups of different cars letting me know exactly what ...

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DealerRater Aug 28, 2016

Bo was great to work with, kept everything fun and lighthearted and wasn't too pushy to sell. I got everything I wanted in a car and the whole process was smooth and easy.

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DealerRater Aug 19, 2016

I had stopped by the dealership several months ago when I found out I'd be relocating to the area. The sales staff was so pleasant that when the time came, we went right to Germain Mazda. Mike was incredibly informative, accommodating, and kind. We never felt pressured or rushed. I am so satisfied with the car I leased and with the overall experience. Every member of the team with whom I interacted was friendly, but Mike went above and beyond to take care of us.

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DealerRater Aug 18, 2016

We leased a new Mazda 3 GT from Terry Johnson. The entire experience was quick and fun. We were able to take a test drive, even though the Saturday we started the process they were deluged with customers. After, Terry followed up with a very good lease offer and was able to get the color and trim we wanted. We filled out most of our finance info online and sent in proof of insurance and a copy of my driver's license. So when we arrived Wednesday most of the paperwork was completed. Terry took us on a tour of the ...

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DealerRater Aug 14, 2016

Terry Johnson was very personable, walked me through the differences between the CX-5 Sport and the CX-5 Touring. Would certainly recommend Terry to anyone wanting to purchase a Mazda. He knows the product he is selling, but did not pressure me to buy. Simply let me make up my mind and I bought the CX-5 Touring.

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DealerRater Aug 14, 2016

My husband and I just purchased our second Mazda from Germain Mazda and dealt with Mike Worthington. Mike was by far the best car sales person I have ever dealt with! He was friendly, professional, answered all of our questions and made the whole experience fun and easy. See Mike for a no pressure, fun car buying experience!

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DealerRater Aug 10, 2016

Car buying made easy and fun. The sales team was friendly but not overbearing. Greg Welter was honest and helpful! I love my new Mazda!

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DealerRater Aug 8, 2016

I had an appt., last Friday, to meet with Mike Worthington and test drive a pre-owned vehicle I had learned about online. My experience, both at the deanship and while working and test driving with Mike, could not have been better. Mike was extremely professional, courteous and was able to answer all my questions. Although, I did not purchase the vehicle, I never felt any pressure, which I really appreciated. Mike is a great communicator, follows through with what he promises and does a great job with building relationships with his customers which, in my opinion, is of utmost importance. ...

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DealerRater Aug 6, 2016

My 2016 Mazda3 was rear-ended and subsequently, totaled as a result. I was really upset to no longer have my little red Mazda! Mike Worthington was the salesman on the first Mazda and so I called him to locate another Red Grand Touring Mazda 3. He had one on the lot, reserved it for me, as well as guided me through the online application and everything else I needed to do. IT WAS PAINLESS! All I had to do was sign the papers at the dealer and take the new car home!! See Mike for your new car!!

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DealerRater Aug 6, 2016

First time I've been to a dealership and didn't feel like I was surrounded by sharks. Mike was very honest and helpful. He truly goes above and beyond for his clients. Thank you!

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DealerRater Jul 19, 2016

Terry Johnson was responsive, professional and helpful at all times. I have no criticisms and only kudos for his performance. This is my second experience with this dealership and this salesperson and I am happy with the service.

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DealerRater Jul 11, 2016

Greg Welter and the sales staff exceeded our expectations going out of they way to be especially helpful and nice. We really appreciate the time and effort Greg took to get us our car.

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DealerRater Jul 7, 2016

We are so pleased with our recent experience at Germain Mazda! We worked with Terry Johnson- he was very knowledgeable, patient and listened to what we wanted- there was no pressure or attempts to sell us more than what we needed or wanted! The whole process was quick and painless! Love the Mazda CX5 that we leased! Working with Terry is something we would most definitely recommend! And, the finance portion was easy too- Damon was a pleasure to work with-he is very personable, patient and walked us through all of the details, but made it light and as quick ...

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DealerRater Jul 6, 2016

We were looking to purchase a car for our teenage daughter. Terry Johnson took the time to explain all the safety, entertainment and navigation features without any sales pressure. Further, he let each of us drive the car on an 8 mile loop that had a nice mixture of driving conditions. He never spoke negatively about competitor vehicles, he instead explained the differences. Sonny, the general manage, also worked with us and demonstrated excellent customer service. We purchased the car from the dealership due to Terry and Sonny's collective professionalism and customer service.

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DealerRater Jul 6, 2016

The dealership was easy to do business with. No hagali, no argument just nice people with a great product at a god price. Nice service team and well managed. Buying a car from Rusty was like buying a car from my best friend. He took the time to find out what was best for me and my family and he did not try to sell me anything. He simple listened to my needs and showed me what he could do. Easy to do business with and a man I can respect.

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DealerRater Jun 30, 2016

The drive made this an easy hands down choice from other cars I was looking at. Terry was full of information about the car. Safety and long term use was up there in my needs.

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DealerRater Jun 21, 2016

Terry Johnson assisted my wife and I in finding the car that best suited our needs. He was a straight shooter and polite. It was certainly worth the 2 1/2 hour drive from Kentucky to do business at Germain.

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DealerRater Jun 19, 2016

Bo Stranzin was very friendly and also helpful in ensuring my rental car was returned the next day and that paperwork was faxed to my insurance agent. He sold me a great 2014 ford focus! The manager made paperwork and warranty offers very clear to me.

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DealerRater Jun 18, 2016

Our buying experience at Germain Mazda was phenomenal! I cannot say enough positive things about the entire visit. Our salesman was incredibly helpful without being "high pressure." However, the entire staff was pleasant & engaging. We were there to look at a new CX-3. I had already been shopping and I knew what I could buy one for. I also knew what my trade-in was worth. I am usually willing to walk off of the lot and head somewhere else to see if I can get a more competitive deal. They made sure that I bought my new ...

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DealerRater Jun 5, 2016

Was searching for a good used car to replace a 2003 Hyundai Sonata owned by my daughter. Located several in the area. Located and purchased a 2102 Ford Fusion with 62,000 miles from Germain Mazda for a reasonable price. At first they balked at me taking it to my own mechanic to have a look at it, but then allowed it. Vehicle checked out well with him and now my daughter is very happy. Terry Johnson took care of us and was excellent to deal with. There was an additional person we dealt with briefly, but I can't remember his name.

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DealerRater Jun 5, 2016

Another great buying experience with Germain! Leased a Mazda6 from them two years previously and decided I wanted to trade in the 6 and finance a new CX-5. Within an hour of my inquiry Tim and Terry provided me with pricing on the new CX-5 and scheduled an appraisal for my trade-in. Got to the dealership on the day of appraisal and they had the new CX-5 cleaned up and ready for a test drive. Knew that trading in a leased car early might not be the best of ideas, especially a year before, but I was able to get a ...

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DealerRater Jun 2, 2016

I went into Germain Mazda one Saturday with no intention of buying a car. And I really mean it when I say "no intention". I didn't bring any kind of payment, and was planning on stopping at a few more dealerships before I was going to buy. Well, I did end up buying a car, granted it was the car I had been looking at buying. Mike Worthington was my salesman, and he was very knowledgeable about the CX-3. He led me to the exact one that I wanted, and we took it for a test drive. ...

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DealerRater Jun 1, 2016

This is the second car that I have purchased at Germain Mazda. My sales consultant Terry Johnson made the selection process and trade of my old car an easy, painless experience. Terry answered all of my questions (even the ones that I didn't know I had). What could have been a stressful, painful process was completed quickly and with no stress! Terry and the whole Germain Mazda team are true professionals committed to helping people get into the car of their dreams! If you need a car, look them up! They will take care of you!

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DealerRater May 30, 2016

Mike Worthington at Germain Mazda far exceeded my expectations. This was my most enjoyable and professional car buying experience ever! Sales staff, sales manager, finance manager and spares department were professionals before being salesmen. I have never purchased a car from, or done business with a dealership like this. I didn't even feel like I was at a car dealership, it felt more like a high end restaurant or hotel where they genuinely cared about putting my priorities first. No pressure. I will recommend Germain Mazda and hope that they keep doing what they are doing!

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DealerRater May 27, 2016

I went to several dealerships before stopping at Germain Mazda. My goal was to sell my 2013 dodge dart and purchase a used Jeep. Greg Welter was my sales consultant. Him, along with his manager Jeremy worked hard to get me a fair appraisal. Even when the offer was too low, the customer service did not stop. Greg helped me locate used Jeeps on their database. We found one at another Germain location. Weer traveled over to Lexus of Dublin top look at the Jeep. Greg worked hard for me to get me the price i wanted for my car. I ...

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DealerRater May 27, 2016

Our salesman, Bo Stranzin, completely devoted himself to us and our car buying experience. He also was supportive after the sale. We were not brand specific in our search, so we visited a lot of dealerships. Bo made this experience a good one for us. We bought our Lexus at Germaine in Dublin and also had a good experience. Thanks Bo!

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DealerRater May 14, 2016

I visited Germain Mazda to take a closer look at the '16 Mazda 6. Mike Worthington was a great help from start to finish. I learned everything I needed to know in regard to the vehicle itself, and was able to take a test drive and get a feel for the car. I never felt pressured into anything - pure professionalism from start to finish. They truly want to make it a great experience and make sure that you're being taken care of. I'm very happy with my decision with the Mazda 6, and even happier that I have the team ...

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DealerRater May 12, 2016

I was so pleased with the new car sales process at Germain Mazda. My initial contact was a telephone call. The sales person called me back promptly and answered all of my questions. He was very helpful in locating the car I wanted and the price was right. The final issue was the trade for my Miata. I was really low-balled by two other dealerships so I was wary. We gave the sales person the number we needed to seal the deal and he made it work. Every aspect of the sale was done promptly and professionally. I will certainly ...

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DealerRater May 3, 2016

I was not really in the market for a new car, but I fell in love with a MINI Cooper that I found on their website. I wasn't expecting a very good outcome since I was walking into this process with less than perfect credit. Greg Welter was very helpful, patient, and positive. He was quick to respond to emails and text messages. Him and his team spent many hours to get me the financing that I needed (that was fair and affordable) and into the car that I love. Greg made a stressful process actually enjoyable. He treated ...

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DealerRater May 2, 2016

Terry was very friendly and made the buying process quick and easy. I test drove numerous vehicles from a variety of car brands and dealerships and Terry's test drive was by far the most thorough and informative.

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DealerRater May 1, 2016

Mike was very helpful and friendly when I went to Germain Mazda to buy a car. The whole experience went very smoothly and I love my new car!

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DealerRater Apr 29, 2016

This was the first car I've ever bought and Mike Worthington made it as painless as possible. He understood that I wanted to finance elsewhere and even though he tried to sell me on financing through them (which I can't blame him as thats how they make money), he was never pushy about it. No one I dealt with was ever pushy and if I declined extra warranties and fees, it was never a hassle. I would highly recommend this Mazda dealer.

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DealerRater Apr 21, 2016

I traveled over one hundred miles to deal. Michael was excellent at follow up emails. The end result was my choice to purchase different make of car.

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